Frequently Asked Questions
Is Bamboo a solid hardwood flooring?
With Bamfox® Rustic Strand Woven Bamboo or Traditional bamboo flooring is categorized as solid hardwood flooring. It is known as “woody-grass” in international.
Where can you install this bamboo flooring?
You can install Bamfox® bamboo flooring direct stick to concrete, ceramic tiles, particle board, plywood & existing timber flooring by installing it across.
How do you install Bamfox® Flooring Products?
It is installed by direct stick using Sika brand adhesive . Spread the adhesive using a specified recommended notch trowel by the adhesive manufacturer.
Why choose Bamfox® Bamboo Pre-finished Flooring product?
With our stringent quality assurance & peace of mind, you will agree by the end of the day our product is much more superior & more affordable than other bamboo flooring. Our bamboo products with ceramic application offers a 25 years (Residential), 5 years (Commercial) surface finish warranty & lifetime structural warranty. Bamfox® Bamboo Flooring is a proven time tested product in Northern USA, Europe, Canada, Japan, Australia & New Zealand climate conditions.
Can bamboo flooring be stained?
Yes. A professional finisher can stain bamboo that has not already had a urethane applied at the factory. If you want to stain the bamboo, order our unfinished planks. The evenness of the stain will compare to that of oak and the sanding process is the same.
Will it cup or delaminate?
Vertical or three ply horizontal bamboo flooring will not delaminate under normal conditions. With proper installation according to our guidelines, we guarantee our bamboo against delaminating for as long as you own the property.
Bamboo is very stable and will not cup as long as:
- There is not an excessive amount of moisture.
- You have provided for 10 mm expansion around the perimeter of the room.
- The correct glue, 100% urethane adhesive or felt paper is used.
Should you ever use wax?
Wax is generally used only in commercial installations to protect the floor against unusually heavy traffic. Waxing requires a constant maintenance program, which is a common practice in commercial situations, but is not favoured by homeowners. A maintenance program for recoating your floor with a floor urethane can be obtained from your flooring installer.
How is bamboo flooring installed?
Bamboo flooring is installed like all solid hardwood floors, and can be installed above or below grade. It can be glued down on concrete using Sika Adhesive, provided the moisture vapour level does not exceed 3 pounds per 2,500 square feet, (see glue manufacturer warranty on moisture).
Are accessories available?
Yes. We produce 1.8 metre long quad trim, reducers, and stair nosing. All accessories are available pre-finished.
Can bamboo flooring be installed over radiant heat?
Yes, with a specialize Bamfox Rustic Strand Woven Bamboo Flooring product manufactured via hot compress method that you must inform or ring our sales department for availability of this product.
What about the finish?
Hangzhou Bamfox® Bamboo Products Co., Ltd. Bamboo comes pre-finished with 7 coats layer of “Treffert” ceramic finish on the top surface and has 2 coats of urethane on the side & 1 coat on the base.
What kind of maintenance is necessary?
Maintenance is simple: Vacuum or damp mop as needed to remove loose dirt or grit before it can scratch the surface. For hard to remove spots, use ammonia and water or a citrus based solvent, or a urethane floor cleaner.
Preventive maintenance goes a long way in assuring a long lasting beautiful floor. Below are a few suggestions:
- Use dirt trapping "walk off" floor mats. Place them inside and/or outside the entry doors. This is your first line of defence, as they will prevent sand, small pebbles and grit from entering your house.
- Make sure that you use felt pads on the feet of all chair legs not equipped with a minimum of 1 1/2" wide plastic barrel type caster wheels.
- Make sure that high heels are in good repair. A 100 pound woman in worn down high heels exerts more PSI pressure than an elephant and will surely dent the floor!
Those heels: We all have swung a hammer at a nail - and missed! Embarrassing, but also we have damaged dented the board. A property of bamboo is that it will dent. or crush, those fibres and vessels we’ve talked about when impacted by enough force.
Take the following quiz and remember the answer. You will have the occasion to use this story.
Q: What puts greater force on a bamboo floor - A two tonne car, an African elephant or an 80 Kilo woman with high heels?
A: Measured in pounds per square inch (psi) a car has a load of 28-30 psi; An elephant - 50-100 psi; an 80kg woman with high heels, when she takes a step they hit with 2,000 psi!
That’s a problem for any floor - metal, bamboo, wood, ceramic, carpet, terrazzo or resilient. Stiletto high heels are now in vogue and all customers should be made aware that bamboo floors may be damaged by the extreme force involved. Dentition will occur from the heel themselves, and even more so from protruding nail heads. An exposed nail can exert a force of 8,000 psi! High enough to pulverize hardened concrete. Those heels!
